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Transport, travel and leisure
Wondering what rights you have when travelling? Want to know what happens after a traffic accident? Find out more.
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Problems with holidays
Information on holidays, covering travel, accommodation and package holidays, including cancellation, overbooking, delays, and help with making complaints
Public transport
Information on public transport including bus and coach services, rail and underground services and taxis and minicabs, and how to make complaints.
Parking fines
How to deal with parking fines (fixed penalties), which can be criminal penalties imposed by the police or civil penalties imposed by the local authority.
Travel insurance
Explains what travel insurance can cover, how to make a claim, and how to make a complaint if you have a problem with an insurance claim.
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