Building societies

Information and advice from other websites

• Your rights as a building society member (PDF)

  Explains the rights of building society members and how to exercise them. It covers annual general meetings, voting and rights to information.

  From: Building Societies Association

• Frequently asked questions about building societies

  Answers questions including are your investments safe with a building society, and how can you make a complaint about your building society?

  From: Building Societies Association

• Banks and building societies (PDF)

  Includes what the law says, and your rights if the service is unsatisfactory.

  From: Adviceguide from Citizens Advice

• What is a bank account?

  What a bank account can do for you and how to choose, open and run an account.

  From: Money Made Clear

• The banking code (PDF)

  Introduction of minimum service standards of for banks, building societies and credit card companies

  From: Banking Code Standards Board

• Your complaint and the ombudsman

  Information about the Financial Ombudsman Service, including what kind of complaints they can help you with, how to complain, and what information the ombudsman will need.

  From: Financial Services Ombudsmen

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