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Communications and media

Problems with your mobile phone provider? Need information on postal services? Find out more.

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Privacy and the media

You may be able to take action against the media if they have broken laws about breach of confidence, trespass, nuisance, surveillance, and harassment.


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Complaining to Ofcom

If you're a consumer, viewer or listener and you want to complain to Ofcom, this section of their website takes you through the process step by step.


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Data protection - your rights.

Information on how to access information which is held about you, how to correct information which is wrong and how to stop junk mail


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Identity theft

Your front door has a lock on it to prevent complete strangers from wandering in and rummaging through your drawers. But you also need to protect your personal details just as carefully. Explains what identity theft is, what the risks are and how you can avoid them.

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Call 0845 345 4 345 for free, confidential and impartial advice, or ask us to call or email you back.

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