Turned down for DLA/AA? Think you're not getting enough?

1. Introduction

This guide is for anyone who thinks the Department for Work and Pensions (DWP) have made the wrong decision about their claim for Disability Living Allowance (DLA) or Attendance Allowance (AA), and wants it to be looked at again (or is thinking about it).

This guide will be particularly helpful for you if you don't have an adviser, or if you have an adviser but they cannot come to the hearing with you.

It will take you step-by-step through the whole process. We will show you how to minimise the stress it might cause you, and how to maximise your chances of getting a good result.

This guide looks long, but don't be put off - you will only need to read a few pages at each stage.

There is information on:

Nora´s Story

´They´ve got it wrong!´

´I´ve received a huge pack of papers! What do I do?´

´What do I need to do before the hearing?´

Writing useful evidence for Disability Living Allowance and Attendance Allowance appeals

Spencer´s story

´What should I do on the day?´

'What happens after the hearing?´

Jargon buster

Useful contacts

Rose´s Statement

What do you think of this guide?

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