Frequently Asked Questions (FAQs)
This page provides answers to frequently asked legal questions.
Debt
1. What are the powers of bailiffs and debt collectors?
2. My creditors keep calling me. What can I do?
3. What is involved in going bankrupt?
4. I have received a County Court Claim form. What do I do now?
5. How can I deal with my Council Tax arrears?
6. What are my rights in a hire purchase or conditional sale agreement?
Benefits and Tax Credits
8.I do not agree with the decision on my benefit claim. What do I do next?
9. My benefit has been overpaid. What do I do?
10. Who is entitled to Pension Credits?
11. Who is entitled to tax credits?
12. I´m returning to work. Do all my benefits stop?
13. I´m having problems with housing benefit.
14. What benefits are available for people with disabilities?
Education
15. My child is being excluded from school. What are our rights?
16. My child has difficulty learning and may need more support in school. How do I ask for this?
17. My child is being treated unfairly at school because of their disability. What can I do?
18. I can´t get my child into the school I want. What can I do?
19. My child is truanting. What are my responsibilities and rights?
21. I am having difficulties with my university. What can I do?
Employment
22. My employer is deducting money from my wages - what are my rights?
23. My employer is breaching the terms of my contract. What can I do?
24. I´m being made redundant and I don´t think it is fair. What can I do?
25. What should I get as a redundancy payment?
26. I´m being made redundant and my employer owes me holiday pay. What can I do?
27. What rights do people have under the Disability Discrimination Act?
28. I´m being paid less than the minimum wage. What can I do?
Housing
29. I am in arrears with my rent. What are my rights?
30. I´m being evicted because of rent arrears. What can I do?
31. I´m being evicted because of mortgage arrears. What can I do?
32. I am homeless. What can I do?
33. My landlord won´t return my damage deposit. What are my rights?
34. My house is part of a council stock transfer. How does this affect me?
35. What is anti-social behaviour, and what can be done about it?
Family Mediation
- Frequently asked questions and answers about family mediation can be found in our Family Mediation information leaflet.
- For more frequently asked questions, or to ask a question, see the Family Mediation Helpline FAQs.