Feedback
Community Legal Service Direct welcomes your feedback. To comment on any aspect of our service please follow the guidelines below:
Website: Please email webadmin@clsdirect.org.uk
Legal Information Leaflets: Please email webadmin@clsdirect.org.uk
Helpline: If you’re unhappy with the service you’ve received from a specialist adviser you need to contact the organisation in question first. If you are still unhappy after contacting the organisation please email webadmin@clsdirect.org.uk We will respond to any complaints within 3 working days.
Incorrect Legal Adviser Details: Please email cls.clsdirectory@legalservices.gov.uk
General enquiries about Community Legal Service Direct and the Legal Services Commission: Please contact Customer Services on 0800 0856 643, Mon-Fri 9-5.
Community Legal Service Quality Mark and Logo: Please email qualitymark@legalservices.gov.uk
Quality Mark for websites: Please visit http://www.legalservices.gov.uk/civil/qm/websites.asp for more information.